Serena grew up in a small coastal town, inside a little bakery ran by her parents. Most of her childhood was spent behind the counter, watching her mother knead dough and her father charming customers. The time spent in this little bakery taught her what it meant to care for others. Serena was a teenager when her mother fell ill. She had to spend late nights checking vitals and medications. Those years were hard, but they shaped her. It made her realize she wanted to help people. After graduating high school, she left her hometown and enrolled at Woodcrest to pursue her studies.